Hotel Terra Nova, Plagne Centrein , France
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Food Quality Rating
So what's it like?
The Terra Nova has a superb location in Plagne Centre - right at the foot of the 225km of pistes so you can jump straight on the chairlift in the morning and ski back to the door at the end of the day. Rest assured, you can expect a friendly, high quality service from the hotel staff. The Terra Nova offers an excellent range of rustic, comfortable rooms making it a good family option, with both quad and interconnecting rooms available. And all face either the slope or the valley, so it doesn’t matter where you are in the hotel, you’ll wake up every day to marvellous views.
The fabulous location also means you’re only a stone’s throw away from all the shops, restaurants and bars of the resort, so it’s ideal for families who don’t want to trek too far for some of the friendly amenities. When you’re not out exploring, you could spend an hour or so in the spa getting a treatment or simply relaxing in the sauna – the choice is yours.
All your meals are served in the hotel's panoramic restaurant, which has fantastic views of the slopes. You’ll get to pick from a plethora of international cuisines as well as more local dishes. And what's more, to go with your delicious dinners, you'll get unlimited free wine for the duration of your meal - what more could you want?
You’ll also have complimentary access to the excellent hotel-run kids’ club. It runs for six days and one evening per week, all season for kids aged 3-5 years, and during French school holidays for kids aged 6-17 years. They can enjoy a range of activities under the supervision of qualified, English-speaking professionals. Each week has a different theme, so your kids could be rehearsing for a sci-fi fantasy show or painting pictures of pretty plants. For the older ones, there are sports tournaments, creative workshops and even discos. Remember to book in advance though, as spaces get snapped up pretty quickly.
2-for-1 lift passes
· ski to and from door · close to the bars and shops of Plagne Centre · short chairlift ride to ski school meeting point
All rooms have a telephone, hairdryer and satellite TV (limited English-speaking channels).
Twin Room - sleeps 1-2: Twin beds, private bath (with shower attachment) and WC.
Double Room - sleeps 1-2: Double bed, private bath (with shower attachment) and WC.
Triple room - sleeps 1-3: Three single beds, private bath (with shower attachment) and WC.
Quad room - sleeps 1-4: Double bed, two single folding beds, private bath (with shower attachment) and WC.
Double Adaptive Room - sleeps 1-2: Double bed, adaptive private bath (with shower attachment) and WC.
Twin Adaptive Room - sleeps 1-2: Twin beds, adaptive private bath (with shower attachment) and WC.
Crystal Adaptive: Wheelchair accessible twin and double rooms are available on request.
· panoramic restaurant with views of the piste · cosy bar and lounge · fitness room, sauna and hammam · extra charge for massage and beauty treatments · terrace · WiFi in public areas (additional cost) · ski room with lockers · games room · hotel-run kids' club · lift · 119 bedrooms
· hot and cold buffet breakfast · 3-5-course evening buffet meals with a choice of 3 main courses (including vegetarian option) and soup, salad, cheese and dessert buffets · unlimited free red or rosé wine included with evening meals · one Savoyard evening a week · extra charge for packed lunch buffet of fruit, chocolate, crisps and drinks (available at breakfast)
Travelife Gold Award
The Travelife Gold Award formally recognises hotels that achieve excellence in environmental, social and economic sustainability.
No admittance to the sauna and fitness room for children under 15 years.
The dress code for evening meals is smart/casual.
Check-in for this hotel is at 5pm on the day of arrival - provisions will be made for guests' luggage before this time. A deposit payable by card needs to be provided at check-in.
Crystal Childcare is not available from this accommodation.
Renardeaux and Pirates Clubs
The two clubs in the Terra Nova suit young children not yet on the snow. Club Renardeaux is for little ones from 3-5 years, while Les Pirates is for 6-10 years. Both clubs have English-speaking staff.
- Themed activities each week
- Arts and crafts
- Creative workshops
- 'Leo get-togethers' every afternoon including puppet shows, film showings, parties and shows performed by the children
- Afternoon snacks are included
- Extra charge for ski school drop-off and pick-up for children attending Prosneige ski lessons during French school holidays*
The Renardeaux club is open all season, Sunday to Friday, from 8.30am to 5.30pm. Lunch is not included, and will be payable locally.
Les Pirates Club is only open during French school holidays*, Sunday to Friday, from 8.30am-5.30pm.
One Leo evening once a week from 7-10.30pm.
Please note: Pre-booking is required. Parents are asked to provide an up-to-date medical certificate/health book to ensure children are up to date with vaccinations. This applies to all children under the age of six.
Adaptive Rooms Yes / No Rooms Wheelchair-accessible plug sockets No Wheelchair-accessible light switches Yes Lowered hanging space in wardrobes No Width of all doors larger than 70cm Yes Extra floor space for wheelchair manoeuvrability Yes Bed height of bed approx. 50cm Yes In-room hoists available No Profiling/adjustable beds available No In-room fridges available (for medicine storage) No - hotel can store medicine in the kitchen fridge on request Bathroom Wheel-in showers - no tray and with floor drain No Bath boards Yes Shower chair No Toilet, bath and shower support rail Yes Raised toilet Yes Mirror height in line with sink Yes Sink height is 65cm for wheelchair access (no cupboard underneath) Yes Internal assistance alarm in the room or bathroom No Communal Level access to the hotel (or via ramp) Yes Automatic entry doors No Easy access for wheelchair users to reception, bar, restaurant & other facilities Yes Wheelchair-friendly reception desk No Disabled toilet in reception/bar area and restaurant Yes Lift access to adaptive rooms and all hotel facilities Yes Adjustments for customers with hearing impairments e.g. hearing loops, visual fire alarms No Adjustments for customers with visual impairments e.g. braille signage, textured flooring Textured floorboards and audio-assisted lift Hotel-provided accessible local transport for getting around resort No Wheelchair-adapted buffet (if a buffet restaurant) No Storage available for sit ski Yes
Standard shared transfers are included in the holiday price. These transfers are suitable for guests who can board and exit the coach without assistance.
Bespoke transfer vehicles to suit specific access needs are available and may require a supplement based on availability and requirements.
In La Plagne we work with Oxygen Adaptile ski school based in Plagne centre. They offer tailor-made tuition, hire and lift passes for adaptive skiers.
The ski school can cater for people with a wide range of disabilities including:
- Visually impaired skiers
- Skiers with special needs or learning disabilities
- Skiers requiring sit skis
How to book
To ensure availability and that your Crystal Adaptive holiday perfectly suits your individual needs, adaptive holidays need to be booked through our Crystal Adaptive team on 01 653 3504 or at email@example.com
They will be happy to answer any questions you may have.
Hotel run kids' club
This hotel runs a kids' club - see the hotel description for details.
Exclusive to Crystal
This accommodation is only available through brands operated by TUI Travel PLC in the UK including Crystal.
Step straight onto the slopes from your hotel and avoid any awkward ski bus transfers.
Best for groups
The best accommodation for groups, helping you make the most of your holiday with friends and family.
Gym and fitness centre
There's a gym or fitness centre available here.
WiFi is available at this accommodation.
Best for families
A great choice for families, geared to make life easier for parents - and more fun for kids. Featuring one or more of the following: family rooms, free child places, kids clubs and one-parent savers.
Half board includes breakfast and evening meal.
Suitable for those with reduced mobility
This holiday is generally suitable for customers with reduced mobility.
To ensure your accessibility requirements can be fulfilled, and to book an Adaptive ski holiday, please contact us at firstname.lastname@example.org or on 01 653 3504.