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  • Essentials

      • 7 minutes' walk to the ski lifts and ski school, 5 minutes' walk to the resort centre.
      • Simple, warm and comfortable rooms.
      • Free WiFi in public areas.
      • Crystal chalet hosts on hand to deliver fantastic food and excellent service.
      • Children welcome all season.
    • Property Type


    • Sleeps


    • Board basis

      Catered chalet

    • Number of rooms


    Customer ratings

    • Holiday Overall Rating
    • Accommodation Rating
    • Food Quality Rating

    Holiday features

  • So what's it like?

    A warm and friendly welcome awaits you at the Chalet Hartkaiser. It’s a small chalet sleeping up to 17 people in total across 8 rooms – so you can expect a diverse range of fellow customers but also personal service and a relaxed atmosphere.

    The rooms are fairly simple but comfortable and warm. There’s also free WiFi available and a ski storage room in the cellar. We’re quite pleased with the view of the Wilder Kaiser from the dining room too.

    Breakfast is available every day and there’s a hot option 6 days per week. Each afternoon you can return after a hard day on the mountain to the smell of fresh baking and homemade cakes. In the evenings, you’ll be treated to 3 courses of home cooked dishes, washed down with chalet wine (or cordial for the kids). Just let us know in advance if you have any dietary requirements.

    Our chalet team take a well deserved mid-week day off – on this day you’ve got the opportunity to scout out a nice local restaurant. If you need any good suggestions or help making bookings then the team will be happy to assist.

    Location-wise you’re right on the path of the free ski buses – which stop virtually outside and drops you off at the Hartkaiser in minutes. Otherwise it’s about 5 minutes to the centre of town and a little further to the lifts and ski school.

    • 2 for 1 Equipment

      Available on selected dates. Terms apply.


    · 7 minutes' walk to the ski lifts and ski school · 5 minutes' walk to the village centre

    map Expand map



    Chalet Hartkaiser - sleeps 15-17 (Room numbers in brackets)

    Ground floor:
    Entrance, kitchen and dining room.

    First floor:
    Three Austrian twin rooms with en suite shower, WC and balcony (1, 2, 3).
    One triple room with Austrian twin beds and a single bed, en suite shower, WC and balcony (4).

    Second floor:
    One single room with en suite shower, WC and balcony (5).
    Two Austrian twin rooms with en suite shower, WC and balcony (6, 8).
    One triple room with Austrian twin beds and a sofa bed, en suite shower, WC and balcony (7).

    Austrian twin beds
    Austrian twin beds are very common in Central Europe. They’re simply one large bed frame containing two single mattresses, both with separate duvets and linen sets, that cannot be separated. Separate twin beds are less common and can often be head to head beds, rather than side by side, if they are available.

    Please note: Public areas will be cleaned each morning. Rooms will be cleaned twice a week. All linen and towels are provided. Cots can fit in rooms 3, 5, 6 and 8.


    · 8 bedrooms · service of Crystal chalet host · dining room ski storage room · towels and bed linen are provided as well as a midweek changeover upon request


    · hearty breakfast with one cooked option (6 mornings a week) · afternoon tea with homemade cakes or biscuits · 3-course evening meals with house wine and coffee (6 evenings a week) · 4-course farewell dinner on final evening · early children's suppers available

    Please note: Evening meals come with an allocation of free wine.

    please note

    This chalet does not have a lift.

Holiday features

Exclusive to Crystal

This accommodation is only available through brands operated by TUI Travel PLC in the UK including Crystal.

Board basis

Catered chalet

Catered includes breakfast, afternoon tea and evening meal with wine.


With all the various national tourist boards applying widely varying criteria to hotel ratings, the whole question of international hotel grades has become confused. We have therefore applied our own 'rating', representing the general standards of that country in order that fairer comparisons can be made.

Please note: rating may differ from the official star rating of the local tourist board. Our classifications take into account not only the basic facilities, but also the location, leisure facilities, general character and atmosphere of the hotel, as well as customer feedback. Chalet ratings give comparisons with other chalets but do not provide like for like comparisons with the ratings of full service hotels.

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